Skip to main content

Issue - meetings

Performance and Risk

Meeting: 21/07/2020 - Homes Policy Development Group (Item 9)

9 Performance and Risk (00:11:33) pdf icon PDF 58 KB

To receive a report from the Group Manager for Performance, Governance and Data Security providing Members with an update on performance against the Corporate Plan and local service targets for 2020/21 as well as providing an update on the key business risks.

 

Additional documents:

Minutes:

The Group had before it, and NOTED, a report * from the Group Manager for Performance, Governance and Data Security providing it with an update on performance against the Corporate Plan and local service targets for 2020/2021 as well providing an update on the key business risks.

 

The contents of the report were outlined with particular reference to the following:

 

·         This was the first report of 2020/2021 containing details of performance against the new Corporate Plan.

·         The number of ‘Net additional homes provided’ would have a target of 393 for this year from the Local Plan.

·         Targets in relation to ‘Affordable Homes delivered’ had not yet been set.

 

Discussion took place regarding:

 

·         Figures in relation to the number of empty homes being brought back into use had dropped significantly. It was explained that, as a result of the pandemic, it had not been possible to conduct the normal number of inspections, however, it was hoped that this would be brought back on track for the remainder of the year. Consideration would need to be given towards the funding of this service when the budget was reconsidered in the autumn. A long term view would need to be taken.

·         It had been difficult gaining access to some properties for repairs and gas servicing as some tenants were shielding, isolating or just unhappy about people entering their home during the pandemic.

·         The number of complaints responded to on time was showing as 100% against target. The Group Manager for Performance, Governance and Data Security was asked to check this.

·         Risks in relation to the ‘Supply of Housing’ and ‘Homelessness’ remained high in terms of severity.

 

The Group wished for their sincere thanks to be passed onto the Housing and Building teams who had had an extremely difficult job in recent months.

 

Note: * Report previously circulated; copy attached to the signed minutes.