Decision details

To receive a report from the Head of Housing and Property Services reviewing standards within the Housing Service.

Arising from a * report of the Head of Housing and Property Services the Homes Policy Development Group had recommended that the revised Service Standards Policy be approved.

The Cabinet Member for Housing outlined the contents of the report stating that the service standards reflected changes in good practice and legislation, it provided a framework for staff which set out the standard of service they were expected to deliver as well as informing tenants and leaseholders of the service that they could expect to receive.

RESOLVED that the recommendation be approved.

(Proposed by Cllr R L Stanley and seconded by Cllr C R Slade)

Note: *Report previously circulated, copy attached to minutes.