24 Compensation Policy (00-43-58) PDF 40 KB
Arising from a report of the Head of Housing and Property Services and a recommendation from the Decent and Affordable Homes Policy Development Group, the PDG had recommended that the adoption of the Compensation Policy be recommended to Council.
Minutes:
Arising from a *report of the Head of Housing and Property Services and a recommendation from the Decent and Affordable Homes Policy Development Group, the PDG had recommended that the adoption of the Compensation Policy be recommended to Council.
The Cabinet Member for Housing outlined the contents of the report stating that there may be occasions when service standards were not being met and as such it may be necessary to compensate a tenant for loss or inconvenience. In those cases it was recognised that the tenant may have a statutory right to compensation. It was essential that a policy was put in place to ensure that all claims for compensation were dealt with in a fair and consistent manner, within published timescales and parameters.
RECOMMENDED to Council that the Compensation Policy be approved.
(Proposed by the Chairman)
Note: *Report previously circulated, copy attached to minutes.
10 Compensation Policy (00:20:45) PDF 40 KB
To receive a report from the Head of Housing and Property Services advising Members of the new Compensation Policy.
Minutes:
The Group had before it a report * from the Head of Housing and Property Services advising Members of the new Compensation Policy.
The Building Services Manager introduced himself and outlined the contents of the report. There were some statutory obligations upon the Council such as the ‘right to repairs’ which had to be completed within certain timescales. In the recent past there had been claims for damage to property in sheds. However, it was explained that these structures had not been designed for storing modern day items, having originally been built for the storage of coal for example.
Discussion took place regarding:
· Solar panels and who the liability lay with if there was damage, It was explained that if the damage was as a result of the panel fitting then the liability would lay with the supplier but if the roof upon which the panels were installed needed repair then the Council would fund this.
· The need for tenants to report all instances of damage to the Council.
· The Council was entitled to make a claim against a tenant if, for example, they put a wall up or took a conservatory down without the Council’s knowledge.
RECOMMENDED to the Cabinet that the adoption of the Compensation Policy be recommended to Council.
(Proposed by Cllr R Evans and seconded by Cllr R F Radford)
Note: * Report previously circulated; copy attached to the signed minutes.