96 PERFORMANCE AND RISK (1.40.22) PDF 213 KB
To receive a report from the Head of Communities and Governance providing Members with an update on performance against the corporate plan and local service targets for 2015/16 as well as providing an update on the key business risks.
Additional documents:
Minutes:
The Committee had before it a report * from the Head of Communities and Governance providing Members with an update on performance against the corporate plan and local service targets for 2015/16 as well as providing an update on the key business risks.
The Officer outlined the contents of the report and Members worked through the document on a page by page basis. The Officer highlighted performance from the Waste Service, which had not been available at the time of issue, for missed collections and fixed penalty notices.
Discussion took place regarding:
· Right to Buy figures, which the Authority had no influence over but would impact on future budgets;
· Housing Repair performance was recorded as a percentage but Members would also like to see the actual number of repairs completed;
· Empty shops and whether there was anything that could be done to find out why shops were closing;
· Leisure membership retention was performing well in comparison to national bench marking;
· Performance for building control was below target which was a concern when it was an area of joint working;
· The Planning report indicated the number of enforcement cases closed but members requested further information to state why;
· Members requested information regarding the cost to the authority for failed performance;
· Staffing levels in the Planning Service;
· Enforcement issues, some of which had been outstanding for a considerable amount of time:
· The drop in the value of recyclate materials.
It was AGREED that the Head of Planning and Regeneration report to the Committee regarding the Enforcement Service, delays in enforcement taking place and plans to rectify this.
Note: - Report previously circulated and attached to the Minutes.