Issue - meetings

To receive a report from the Corporate Manager for Public Health, Regulation and Housing providing the regular, quarterly update to Members on enforcement and other activity undertaken by Mid Devon Housing.

The Group had before it, and NOTED, a *report from the Corporate Manager for Public Health, Regulation and Housing providing the regular quarterly update on enforcement and other activity undertaken by Mid Devon Housing.

The officer outlined the contents of the report and stated that it contained the regular service delivery report for Q2 and covered tenancy housing management and building repairs.

Consideration was given to:

·         From April 2024 the Government were setting a new set of measures for all housing providers who would be required to report on tenant satisfaction measures

·         How best to approach debt, work across different departments managing multiple debt and applying early detection

·         Concerns regarding the increase in possession orders and if this was attributed to tenants in financial need

·         The Housing service worked alongside the corporate debt team to identify households in multiple debt

·         There was earlier informal engagement with tenants to understand the nature of their debt issues

·         The financial reasons why voids were kept empty for a period of time instead of being re let

·         The small number of frauds

Note: *report previously circulated and attached to the minutes