Issue - meetings
Corporate Performance Report
Meeting: 29/08/2023 - Cabinet (Item 35)
35 Corporate Performance Report 
PDF 351 KB
To receive a report from the Corporate Manager for People, Governance & Waste.
Additional documents:
- Appendix 1A Environment, 22/08/2023 Audit Committee, item 35
PDF 159 KB
- Appendix 1B Climate Change, 22/08/2023 Audit Committee, item 35
PDF 223 KB
- Appendix 2 Homes, 22/08/2023 Audit Committee, item 35
PDF 225 KB
- Appendix 3 Economy, 22/08/2023 Audit Committee, item 35
PDF 217 KB
- Appendix 4 Community, 22/08/2023 Audit Committee, item 35
PDF 175 KB
- Appendix 5 Corporate, 22/08/2023 Audit Committee, item 35
PDF 217 KB
Minutes:
Cabinet had before it and NOTED a report* of the Corporate Manager for People, Governance and Waste which provided Members with an update on performance against the corporate plan and local service targets for quarter 1 (2023/24).
It was highlighted that with regards to complaints, performance had been higher than what was detailed within the report presented.
Note: * Report previously circulated.
Meeting: 22/08/2023 - Audit Committee (Item 23)
23 Corporate Performance Report (00:06:00) PDF 350 KB
To receive a report from the Corporate Manager for People, Governance & Waste and the Corporate Performance and Improvement Manager providing Members with an update on performance against the Corporate Plan and local service targets for quarter 1 (2023/24).
Additional documents:
- Appendix 1A Environment, item 23
PDF 159 KB
- Appendix 1B Climate Change, item 23
PDF 223 KB
- Appendix 2 Homes, item 23
PDF 225 KB
- Appendix 3 Economy, item 23
PDF 217 KB
- Appendix 4 Community, item 23
PDF 175 KB
- Appendix 5 Corporate, item 23
PDF 217 KB
Minutes:
The Committee had before it, and NOTED, a report * from the Corporate Manager for People, Governance & Waste and the Corporate Performance and Improvement Manager providing it with an update on performance against the Corporate Plan and local service targets for quarter 1 (2023/24).
Discussion took place regarding:
· Why there had been a downward percentage drop in urgent housing repairs between April and June? It was stated that the relevant officers would be contacted to find out the reason for this which would be reported back to the Committee.
· It was queried why there had been a sharp increase in complaints. I t was clarified that the performance indicator presented complaints to date (cumulatively). The number of complaints is relatively consistent from month to month.
· Data in relation to the number of Gypsy and Traveller Pitches completed was only collected once a year and would next be collected in March 2024.
· Council Tax collection rates were affected by factors such as the cost of living crisis. The Government had introduced a number of schemes to try and support people. The Council was now back to regular monitoring and engagement with those in arrears. This was not included on the Risk Register as it was felt that the level of arrears were within manageable tolerances.
Note: *Report previously circulated.