Issue - meetings

To receive a report from the Head of Housing and Health. The previous service standards were adopted in 2016 and are due for review. This review has been further prioritised following recent publication of the new consumer standard and the requirement to ensure our published standards are consistent with this.

The Group received, and NOTED, a report * from the Head of Housing and Health regarding the updated MDH Service Standards 2024-2029 as attached in Annexe A.

It was explained that this was a single document pulling together a range of standards across housing policies. It would allow for all the standards to be seen in one place. It was important that Members had sight of this. It provided a clear reference point setting out the expectations on both the landlord and the tenant.

Note: * Report previously circulated.