Issue - meetings

To receive performance information from the Corporate Performance & Improvement Manager for Quarter 1 (2025/2026) in relation to the General Fund and the Housing Revenue Account.

The Group were presented with, and NOTED, two slides showing performance information in the Mid Devon Housing area both under the Housing Revenue Account (HRA) and the General Fund (GF).

The dashboards aimed to give an ‘at a glance’ understanding of how services were performing in terms of performance measures, finance and risk. Any measures that were also part of the Corporate Plan were listed in yellow text.

The indicators were presented with current performance, the annual target and a RAG (red/amber/green) rating to indicate whether or not the Council was on track to meet its target. Overall performance was presented in a pie chart which combined the RAG ratings for both the performance and the finance measures.

A summary of the performance position was presented as follows:

General Fund

• Home Improvement Loans sanctioned was showing as amber. Performance was just below the target position at the end of quarter 1.
• Private Sector Housing Service requests response rate was showing as amber. This was due to an administrative error which had now been rectified. Performance was 100% for Q1, not 90% as stated on the Dashboard.
• Homes PDG Projected Outturn was showing as amber. This was due to higher spend on Community Alarms installations.

Housing Revenue Account

• Mid Devon Housing (MDH) -  Delivery of new Social Housing and New MDH net-zero MMC properties were both showing as red. It was stated that there were homes under construction and most were expected to be delivered in Q3 and Q4.
• MDH routine repairs completed on time was showing as amber. This was just behind target, with 1,129 routine repairs completed on time out of 1,213.  Q2 performance had improved and was currently ahead of target. This would be seen in the Q2 Dashboard.
• HRA Projected Tenant Income was showing as amber. This was due to a very minor variation, made up on £116k loss of income from voids, which was largely offset by £110k increase in affordable rent income.
• HRA Projected Capital Outturn was showing as red across 18 projects with a budgeted spend in 2025/26 of £23.5m, 9 were underspending to a value of £10.5m due to slippage for a variety of reasons, such as delays in planning, legal or tendering. For current stock maintenance and renovations – there was a net £107k overspend largely due to increased works against modernisation and renewables. This was partially offset by underspends in glazing replacements and reduced responsive maintenance works.
• HRA Capital Slippage percenatge of development projects was showing as red. 9 out of 34 projects were slipping. These were largely development projects.

Discussion took place regarding:

·         Whether the number of unoccupied and unfurnished empty homes figure was ‘reasonable’? This needed more context in future.

·         The target of ‘50’ new MDH net zero properties was a challenge but current and ongoing development was moving towards this.

Note: * Slides previously circulated.