27 Mid Devon Housing Service Delivery Report for Q1 2025-2026 (02:00:00)
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To receive a report from the Head of Housing & Health presented in support of an ongoing commitment to provide a quarterly update to Members on activity undertaken by Mid Devon Housing (MDH), including some relating to enforcement.
It also contains performance information as measured in line with the guidance relating to the Tenant Satisfaction Measures (TSMs). The Regulator of Social Housing (RSH) requires registered providers of social housing (RPs) to provide a report on a set of TSMs which includes perception and performance data.
Additional documents:
Minutes:
The Group had before it, and NOTED, a report * from the Head of Housing & Health containing performance information as measured in line with the guidance relating to the Tenant Satisfaction Measure (TSM’s).
The Chair stated that due to the time and the length of the meeting, unless the Group had anything urgent they wanted to ask, he requested that any questions in relation to this item be held over to the next meeting.
The Group did not have any urgent issues they wished to raise under this item at the current time.
The Head of Housing & Health briefly explained that the service was performing well, quarter 1 data was strong and was expected to improve in the coming quarters. Annual repairs had taken a dip but all safety measures were where they should be.
Note: * Report previously circulated.