Issue - meetings

Arising from a report of the Head of Housing and Property Services, the Homes Policy Development Group has recommended that the Cabinet recommend to Council the adoption of the new Telecare Policy.

Arising from a * report of the Head of Housing and Property Services, the Homes Policy Development Group had recommended that the new Telecare Policy be approved by Council

The Cabinet Member for Housing outlined the contents of the report stating that the new community alarm policy would provide guidance on the lifeline alarm service, this was now available to all residents in Mid Devon and helped those residents remain in their homes.  He added that the service was self-financing.

Consideration was given to broader advertising of the service and its importance.

(Proposed by Cllr R L Stanley and seconded by Cllr Mrs M E Squires)

Note: * Report previously circulated, copy attached to minutes.

To receive a report from the Housing Service Manager outlining the rationale for a new policy for the Housing Service relating to the lifeline alarm service they offer and to seek adoption of this.

The Group had before it a report * of the Housing Services Manager explaining the rationale for a new policy for the Housing Service relating to the lifeline alarm service.

It was explained that as at 23 February 2017, 1198 residents had signed up to the alarm service which had generated income in excess of £221k. However, it was about much more than an alarm system and included other equipment such as smoke detectors and large face watches which were all designed to encourage people to remain and live independently in their home. Charges were varied and the policy set out how the Housing Service responded to non-payment. Many tenants were vulnerable and there needed to be a tailored and sensitive approach.

The Group discussed the peace of mind provided to the family and friends of the tenant with an alarm system.

(Proposed by Cllr W J Daw and seconded by Cllr  Mrs G Doe)

Note: * Report previously circulated; copy attached to the signed minutes.