Issue - meetings

To receive an update from the Head of Customer Services and ICT.

At a meeting of the Committee in April 2016 discussion took place regarding the fact that the Chief Executive had shown some concerns regarding communication and it was RESOLVED that this matter be left with him to move forward.

It was AGREED that an agenda item be added for 12 months’ time in order that Members could assess progress from a Members perspective.

The Committee had before it and NOTED a briefing paper * from the Head of Customer Services providing an update on recommendations from the Communications Working Group. 

At a meeting of the Committee in April 2016 discussion had taken place regarding the fact that the Chief Executive had shown some concerns regarding communication and it had been resolved that this matter be left with him to move forward. It had also been agreed that an agenda item be added for 12 months’ time in order that Members could assess progress from a Members perspective.

The Director of Corporate Affairs and Business Transformation outlined the contents of the report informing Members that the Chief Executive had recently given an instruction to all officers that the maximum amount of time a Member should expect to wait for a response to a query must be no more than 48 hours. 

Discussion took place regarding estate visits and whether Members should take part in them during Purdah.

Note: - Report previously circulated and attached to Minutes.