Agenda item
PERFORMANCE AND RISK (02.40.04)
To provide Members with an update on performance against the corporate plan and local service targets for 2020-2021 as well as providing an update on the key business risks.
Minutes:
The Committee had before it, and NOTED, the *Performance and Risk report presented by the Group Manager for Performance, Governance and Data Security.
She outlined the contents of the report and explained that there was an additional appendix of measures against the new corporate plan which had been agreed by Cabinet.
In answer to a question the Officer explained that the percentage of complaints resolved would be adjusted upwards once the complaints had been closed.
The Committee then discussed issues with regard to anti social behaviour in the Tiverton Multi Storey Car Park and the Officer explained that although the risk was monitored it wasn’t reported to Members unlessl the risk was scored 10 or above.
Note: *Performance and Risk report previously circulated and attached to the minutes
Supporting documents:
- Performance and Risk Report December, item 128. PDF 72 KB
- Environment PDG Performance Report Appendix 1A, item 128. PDF 368 KB
- Climate Change Performance Report Appendix 1B, item 128. PDF 380 KB
- Homes PDG Performance Report Appendix 2, item 128. PDF 381 KB
- Economy PDG Performance report Appendix 3, item 128. PDF 374 KB
- Community PDG Performance Appendix 4, item 128. PDF 375 KB
- Corporate Performance and Report Appendix 5, item 128. PDF 384 KB
- Risk Report Appendix 6, item 128. PDF 488 KB
- Approved KPI Template, item 128. PDF 572 KB