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Agenda item

PERFORMANCE AND RISK (02.40.04)

To provide Members with an update on performance against the corporate plan and local service targets for 2020-2021 as well as providing an update on the key business risks.

 

Minutes:

The Committee had before it, and NOTED, the *Performance and Risk report presented by the Group Manager for Performance, Governance and Data Security.

 

She outlined the contents of the report and explained that there was an additional appendix of measures against the new corporate plan which had been agreed by Cabinet.

 

In answer to a question the Officer explained that the percentage of complaints resolved would be adjusted upwards once the complaints had been closed.

 

The Committee then discussed issues with regard to anti social behaviour in the Tiverton Multi Storey Car Park and the Officer explained that although the risk was monitored it wasn’t reported to Members unlessl the risk was scored 10 or above.

 

Note: *Performance and Risk report previously circulated and attached to the minutes

Supporting documents: