Agenda item

To provide Members with an update on performance against the corporate plan and local service targets for 2020-2021 as well as providing an update on the key business risks.

The Committee had before it, and NOTED, the *Performance and Risk report of the Operations Manager for Performance, Governance and Health & Safety.

The Director of Business Improvement and Operations noted the following questions from Members and stated she would provide a written response:

·         Under Homes PDG why had the Emergency Repairs Completed on Time, the Urgent Repairs Completed on Time, Routine Repairs Completed on Time and the Repair Jobs When an Appointment was Kept targets been reduced?

·         Why was the measure for the % of rents collected not included

·         Under Homes PDG Members requested updated targets for Deliver Housing

·         Under Corporate Plan PI why did the figures for % total NNDR collected – monthly go from red to pink but the figures were higher?

Members requested that their thanks to the waste and recycling officers be recorded.

Notes:

    i.)        Cllr R J Stanley left the meeting at 17.19pm

   ii.)        *Performance and Risk report previously circulated and attached to the minutes