Agenda item

To consider a report of the Operations Manager for Performance, Governance and Health and Safety providing Members with an update on the performance against the Corporate Plan and local service targets.

The Cabinet had before it and NOTED a * report of the Operations Manager for Performance, Governance and Health and Safety providing Members with an update on the performance against the Corporate Plan and local service targets.

Consideration was given to:

·         Missed refuse collections and new drivers being provided with a route map

·         The fuel crisis and whether this had been considered as a risk – the meeting was informed that any fuel crisis was acknowledged within the Business Continuity Plans

·         The percentage rates of missed collections and whether the actual numbers were available – the meeting was informed that percentage rates were used as part of industry standards and also it allowed benchmarking against other authorities.

·         The lack of data for the South West Mutual Bank – this work had been delayed but quarterly updates would be available

·         Missed waste collections and if reported the issue would be addressed on the same day if possible

·         Replacement recycling boxes and how such replacements could be requested

Note:  *Report previously circulated, copy attached to minutes.