The Cabinet had before it a report * from the Corporate Manager for Public Health, Regulation and Housing presenting the Tenancy Standard Policy Framework for approval.
The Corporate Manager for Public Health, Regulation and Housing outlined the contents of the report and stated that the updated policy incorporated 4 of the Homes Standards, they being, Homes, Neighbourhoods, Tenancy and Tenancy Involvement and Engagement. It also covered elements relating to the allocation of properties, how tenancies were managed and the support offered to vulnerable tenants.
RESOLVED that the updated policies within the overarching Tenancy Standard Policy Framework be approved.
(Proposed by Cllr S Penny and seconded by Cllr Mrs C Daw)
Reason for the decision – MDH is a social landlord and is registered with the Regulator for Social Housing (RSH), meaning that it is a Registered Provider (RP). The RSH sets consumer standards and the Tenancy Standard is one of these. The role of the regulator was to intervene where failure to meet the standards has caused, or could have caused, harm to tenants. Agreed housing policy provides a framework for decision making which ensures that customer-facing teams deliver consistency in the discharge of duties to support good housing management. This would ensure that both properties and tenancies were managed effectively and reduced reputational risk.
Note: * Report previously circulated, copy attached to the minutes.